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Reporting Fraud

Fraud is a third-party, unauthorized use of your financial accounts or identity. Please note that fraud is not a disputed transaction, authorized misuse, domestic dispute, charge error, or the inability to pay.

If you believe that you have been a victim of fraud, please use the resources provided below to contact the appropriate officials.

ATM and Debit Card Fraud
Credit Card Fraud
Identity Fraud
Telemarketing Fraud
Online Fraud      

If you are a victim of ATM and Debit Card fraud

  • If you have lost your card or believe it’s been stolen, please call 800-472-3272.
  • Contact NewBridge Bank’s Client Support Center at 800-456-6505. We are available to answer your calls Monday through Friday from 8 a.m. to 6 p.m. Eastern Time.

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If you are a victim of Credit Card fraud

  • If you have lost your card or believe it’s been stolen, please call 866-563-1335.
  • Contact NewBridge Bank’s Client Support Center at 800-456-6505. We are available to answer your calls Monday through Friday from 8 a.m. to 6 p.m. Eastern Time.

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If you are a victim of Online fraud

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If you are a victim of Telemarketing fraud

  •  Contact the following groups to file a complaint and report the fraud:
  • If you believe you have provided personal account information in response to a fraudulent telephone call, please contact NewBridge Bank’s Client Support Center at 800-456-6505 Monday through Friday from 8 a.m. to 6 p.m. Eastern Time. If the Client Support Center is unavailable, please contact us via email.

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